Education:

• B.A. - Professional and Technical Writing, University of South Florida, August 2002
• A.A. - St. Petersburg Junior College, May 1991.

• Technical Writing
• Professional Writing
• Expository Writing
• Advanced Composition
• Narration and Description

• Possesses excellent writing skills
• Exhibits firm command of the English language
• Uses creativity to solve problems
• Possesses good organizational skills

1993 - Present
Freelance Writer.

Composes, edits and markets completed short stories, poems and essays to print publications. Publishing credits include eighty-eight short stories, one hundred twenty-eight poems, and one essay. Recent publications include:

Zumpe, Lee Clark. "Luna" The Florida Villager 1.4 (2000): 5.
- - -. "Crystal Comes Home" Flesh & Blood 6 (2000): 24-27.
- - -. "Divination" Songs of Innocence 4 (2001): 153.
- - -. "Drive My Dead Thoughts through the Universe" Black Petals 5.2 (2002): 55-57.
- - -. "A Message Sent to the Patient Heavens" Alien Worlds 25 (2002): 55-58.
- - -. "Psych Ward" The Higginsville Reader 12.1 (2002): 4.
- - -. "December Drive" Wabash Review (2002): 142.
- - -. An Invisible Shimmer Anxiety Publications (anticipated January 2003)



1986 - Present
Sears, Roebuck & Co., St. Petersburg, Florida.

Support Supervisor Summer 2002 - Present

Oversees each Support component of the carry-in service business, including Shipping & Receiving, Parts, and Customer Relations. Anticipates demand and schedules support workforce accordingly. Performs ISO Audits. Edits Regional Carry-In Newsletter. Supervises and reviews the performance of staff.

Lead Parts Pro 1995 - Summer 2002

Secured repair parts for appliances, electronics, recreation and outdoor products. Corresponded with buyers, vendors and distributors to expedite replacement parts. Supervised and reviewed the performance of staff.

Route Manager 1994 - 1995

Constructed, managed and balanced technician routes. Anticipated demand and scheduled workforce accordingly. Increased productivity through scheduling and maintaining open call loads daily. Supervised, coached and reviewed the performance of Routing Specialists.

Parts Pro 1990 - 1994

Secured repair parts for appliances, electronics, recreation and outdoor products. Corresponded with buyers, vendors and distributors to expedite replacement parts.

Parts Clerk 1986 - 1990

Worked in various capacities in the Parts Department, including Front Counter Sales, Telephone Sales, Inventory Control, Receiving, Surplus Processing, and Lead Parts Clerk.

Writing

Honorable Mention in Year's Best Fantasy and Horror, 1999.
Horror Writers Association Stoker Award Recommendation for "Blocula," 1998.

Sears, Roebuck & Co.

Spotlight on Excellence Award, 1999.
Level II Service Sharing Award, 1998.
Level II Service Sharing Award, 1997.
Region Circle of Honor Award, July 1997.
District Circle of Honor Award, 1997.
Region Circle of Honor Award, August 1996.
District Circle of Honor Award, February 1996.

Scholastic

University of South Florida Charles F. Brooks Award for Technical Writing, 2001
Member, National Society of Collegiate Scholars, 2000.
Member, Gold Key National Honor Society, 2000.
Outstanding Staff Member Award, St. Petersburg Junior College, 1988.
Editor, Obelisk literary magazine, St. Petersburg Junior College, 1987 - 1987.

Excel, Internet, Powerpoint, Printshop, Windows, Word.

Hiking, camping, antiquing, book collecting.

Upon request.